FAQs
Frequently Asked Questions
Here you'll find answers to the most common questions about our sweets, delivery, and customer service. Don’t see what you need? Get in touch with us.
What is included in a NomNom™ Signature 1kg Sweet Bag?
Each Signature Bag includes a themed selection of sweets (e.g. jelly, fizzy, blue mix) with 1kg of handpicked favourites. Contents are listed on each product page.
Are your sweets halal?
Yes – all sweets in our Signature Bags contain halal-certified gelatine and are suitable for halal diets.
Do you offer vegan or vegetarian sweet options?
We’re working on it! Vegan-friendly and vegetarian mixes are coming soon. Watch this space or contact us for updates.
How long will delivery take?
Standard UK delivery is 2–4 working days.
How are the sweets packaged?
Our sweets are packed in sealed, food-grade pouches and safely boxed to arrive fresh and secure.
Can I mix my own bag?
Not yet, but we’re working on a custom mix feature. For now, explore our curated Signature Bags.
Do you ship outside the UK?
Currently, we only deliver within the UK – but if you are looking to make an order please contact sales@nomnomsweets.com and we will help as best as we can.
Do you offer bulk or wholesale orders?
Yes – whether you're buying for an event or reselling, we offer competitive wholesale pricing. Contact us to learn more.
How can I contact customer service?
You can email us at customerservice@nomnomsweets.com or fill out the form on our Contact Us page.